CONTACT CENTER - TELESALES

THE OPERATING ENVIROnMENT

THE OPERATING ENVIRONMENT
Many companies , to promote its products and services , integrated marketing campaign with telesales activities and contact centers. These are often carried out by internal staff , diverting the same from core business activities and resulting high costs .
EDIT THE SOLUTION
Edit offers the customer the ability to create targeted marketing campaigns , with the goal of increasing sales, is to update the database of the customer portfolio . Using a team of specially trained and skilled resources , the solution involves the use of four different instruments ( calls, sms, emails and letters ) and the development and dissemination of a shared business strategy .
RESULTS ACHIEVED
Increase in the Company's portfolio Customers
Creating and updating databases containing information on both current customers , both prospect
Exploitation of specially trained skills
Spread of a shared marketing strategy and a consistent corporate image and unambiguous
TARGET
companies
financial Institutions

Many companies, in order to promote products and services, integrated marketing campaign with telesales activities and contact centers. These activities are often carried out by internal staff, diverting it from core business and generating high costs .

edita solution

Edit offers to the Customer the ability to create targeted marketing campaigns, with the goal of increasing sales and updating the Customer's portfolio database . Using a team of specially trained and skilled resources, the solution involves four different instruments (calls, sms, emails and letters) and the development of a shared business strategy .

results achieved

target