running of funding's file

the operating environment

Major financial institutions which have, as their core business, products related to the field of the "Consumer Credit"

edita solution

The project aims to reduce the processing time of the practices related to the sale of the fifth and / or the delegation of payment on behalf of the Client.

In the time agreed with the Customer, Edita shall:

• Contact the Customer of the bank
• Gather the necessary documentation to the deliberation of the practice
• Prepare the individual practices for the resolution of the funding

Subsequent phases of the management process of the funding practices are carried out directly by the bank.

results achieved

• Use of a workflow platform designed to automatically receive all different types of practice with possibility of interfacing directly to the Customer's systems (AS400)

• Use of an automatic notification of any deficiencies by the producer

• A call center system for telephone signaling to both the Customer and the producer

• Optimization of resources available to the Institute of Credit (time, money, and personnel employed)

• Exploitation of specific skills and know-how (Edita staff is specially trained to carry out these activities)

• Monitoring the state of progress of the practice

Target

• Financial Institutions
• Insurance Companies